Customer Service Representative
Job Information
Technician
Patna, India
Full time
Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Proficiency in using customer service software and databases.
- Patience and empathy when dealing with customers.
- Ability to work in a fast-paced environment.
Responsibilities:
- Handle customer inquiries and complaints professionally.
- Schedule service appointments and manage the service calendar.
- Maintain accurate customer records and service history.
- Provide information about products and services.
- Follow up with customers to ensure satisfaction.
Experience:
- 1-3 years of experience in customer service
Educational requirements:
- High school diploma or equivalent.
- Additional education in customer service is a plus
Description
We seek a dedicated Customer Service Representative to handle customer inquiries, schedule appointments, and provide exceptional service.
Responsibilities include responding to inquiries via phone, email, and live chat, addressing complaints, and managing appointment scheduling. You will maintain customer records, document interactions, and collaborate with team members to improve service.
Apply via E-mail
If you need to send us mail regarding job opportunities, please write to us at info@aidhiveworkshop.com for more information.
Grow with Us
Our passion for customer excellence is just one reason why we are the market leader. We've always worked very hard to give our customers the best experience.
